Sleepclean.com :: Privacy statement

Privacy statement

Privacy statement

1. Information You Provide

We receive and store information you enter.  For example, when you search for or buy a product or service, or when you supply information such as your address, phone number or credit card. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features.  We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our website, and communicating with you.

Cookies

Like many websites, we use "cookies".  Cookies are small programs that we transfer to your hard drive that allow us to recognize you and to provide you with a customized shopping experience.  If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser, and clicking on the “help” button.  Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie.  In addition, you may visit this and other websites anonymously with utilities provided by other private companies.

Other Information: Every computer has an IP (Internet Protocol) address.  IP addresses of computers used to visit this site are noted.  In addition, we automatically collect other information such as browser types, operating systems, and the URL addresses of sites clicked to and from this site.

2.  How Do We Use Your Information?

Agents

  • We employ other companies and individuals to perform functions on our behalf, such as processing credit card payments (PayPal & WorldPay). They have access to personal information needed to perform their functions, but may not use it for other purposes.

Special Offers

  • From time to time, we may mail special offer via post, however please note we do not share postal information with third parties.
  • We periodically email special offers. You may opt out from receiving such email during the registration process.
  • Your privacy is important to us. We do NOT share, nor sell your information such as email and address with third parties. All information entered when registering for an account with SleepClean, remains with SleepClean only.

Law Enforcement

  • If we receive a lawful court order to release account or other personal information then we will comply with the law.  We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

3.  How Do We Protect the Security of Your Information?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We use encryption to protect your information contained in our customer list.
  • We use a firewall to protect against unlawful intrusion.
  • We limit access to your information on a “need to know” basis.
  • We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
  • No system can guarantee absolute security, just as the finest lock cannot guarantee physical security.  However, we take every reasonable precaution to assure that your data is secure.

4.  Your Choice:  Opt-in or Opt-out

  • It is your choice whether to receive emails or special offers from us.  When registering for an account with SleepClean, please select or deselect "receive store emails and announcement".

5.  Other Websites

  • Various Web sites may be linked to from this site.  Links to referring urls , your privacy depends on the referring website policy of that site.  We urge you to check the privacy policy to any referring websites.  Not all sites guarantee that they will not share your personally identifiable information with others.

6. If you have any question or would like to speak to a customer representative, please contact SleepClean either via email, phone or post. We will be please to assist you:

Address Sleep Clean
1400 Livingston Rd.
Oakville, ON
L6H 3G4
Phone 1-905-464-3891